Silver Solutions is not a crime scene cleanup service or a “junk hauler.” Our approach is people-first, respectful, and designed specifically for seniors and families. Here’s how we’re different:

• We sort belongings carefully instead of disposing of everything in bulk.
• We identify and preserve valuables, important documents, and sentimental items.
• We work at a respectful pace that considers emotional needs and family dynamics.
• We focus on restoring safety, comfort, and dignity—not just clearing out a house.

Our goal is to compassionately and efficiently create a safe, livable, and comfortable home, while honoring the people and memories within it.

No. Silver Solutions never discards items without permission.

Before any work begins, we speak with the family to understand which belongings are most important—sentimental, financial, or legal. During the process, we:

• Sort items into clear categories: keep, donate, or discard
• Review decisions with the client or family for approval
• Set aside important or sentimental items to ensure they are preserved

This approach ensures that nothing is removed without consent and that every decision is made respectfully and collaboratively.

Yes. In many cluttered or hoarded homes, valuable or meaningful items become buried or misplaced. Our team is trained to carefully search for and set aside:

• Legal and financial documents
• Jewelry, heirlooms, and other valuables
• Family photos, letters, and memorabilia
• Medications or medical equipment

Our goal is for your loved one to walk into their new home and feel comfortable, safe, and fully settled right away.

We understand that hoarding and clutter are often about emotions—not just objects. Silver Solutions provides a respectful, empathetic approach that includes:

• A compassionate, non-judgmental team
• A patient, step-by-step process that moves at a pace the individual can handle
• Collaboration with the client so they remain involved in decisions about what stays or goes
• Optional coordination with therapists, social workers, or family members for additional emotional support

Our goal is to reduce stress and anxiety while helping create a safe, livable environment.

The timeline depends on the severity of the situation and the size of the home:

• Mild to moderate cases: often completed within several days
• Severe cases or multi-level homes: may take several weeks, especially if hazardous materials or structural issues are involved

During your free estimate, Silver Solutions provides a realistic timeline tailored to the home, condition, and family needs.

Yes. To help maintain long-term success, Silver Solutions offers ongoing support, which may include:

• Scheduled check-in visits
• Practical organizational systems and storage solutions
• Regular safety assessments to catch new risks early
• Guidance for families on how to provide gentle, ongoing support

These follow-up services may help prevent relapse and maintain a safe, healthy home environment.

We know that hoarding and extreme clutter can be deeply personal and often misunderstood. That’s why we prioritize discretion and respect:

• Confidential, judgment-free service
• Unmarked vehicles whenever possible to protect privacy
• Respectful treatment of the home and the individual at all times

Our mission is to support—not shame—those we serve.

Yes. Long-term success often requires both practical and emotional support. Silver Solutions can collaborate with:

• Therapists and counselors
• Social workers or case managers
• Family support teams

Together, we help create a holistic plan that combines emotional care with hands-on solutions.

The cost of hoarding cleanup varies based on the size of the home, the level of clutter, and the number of team members and days required. In general:

• Mild cases — such as clutter limited to one room — may be similar in cost to standard decluttering or deep cleaning services.
• Severe cases — involving multiple rooms or the entire home, significant clutter, or large disposal needs — will require more time, labor, and disposal fees, and therefore cost more.

Silver Solutions provides free, no-obligation estimates so families clearly understand the scope of work and pricing before any services begin.